Telemedicine

Telemedicine is a video visit that allows you to receive an evaluation, diagnosis, and care for a wide range of illnesses and injuries from the comfort and safety of your own home.If a video visit makes sense for you based on your current health concern, your FastMed provider will assess your symptoms, make recommendations, prescribe any necessary medications, and recommend the appropriate next steps.

During your FastMed video visit, you’ll be able to:

• Talk to a healthcare provider live via video chat
• Receive remote monitoring of a healthcare concern
• Save on travel time and transportation costs to and from our clinic
• Reduce your wait time for services
• Reduce the number of visits you make to the clinic

FastMed telemedicine services are suitable for treating a wide range of symptoms. If you’re experiencing sinus pain, for example, our healthcare practitioner can walk you through the necessary steps to determine the cause of your pain.

Check to see if your symptoms are listed below. If so, a FastMed video visit could conveniently serve your needs, without requiring you to visit a FastMed clinic. For patients between the ages of 5 to 70, FastMed currently evaluates the following symptoms via video visits:

• COVID-19 assessment
• Painful urination (females only)
• Sore throat
• Runny nose
• Allergies
• Flu/cough
• Diarrhea
• Eye redness
• Rashes
• Medication refills*
• Acne
• Sunburn
• Insect bites
• Back pain
• Simple constipation

If your symptoms aren’t listed above, then a video visit may not be the right choice for you at this time. Instead, you should visit one of our clinics in person, either by walking in or checking in online first.

*FastMed does not offer telemedicine visits for refills of controlled substances or behavioral health (psychiatric) medications. Provider discretion is allowed for other medications, but typically limited to a one-time refill.

The cost of a FastMed video visit depends on whether you have health insurance and whether your coverage includes telemedicine services. During the coronavirus outbreak, many insurance providers have instituted new policies regarding video visits. For example, the federal government recently passed legislation to expand these services for Medicare patients. For those without insurance, FastMed offers video visits at a reasonable, self-pay rate.

For private insurance or Medicare patients:

We accept most major insurance plans. Patients with accepted insurance plans will be charged their approved co-pay amount prior to their video visit. Approved outstanding rates will be charged following the review of your insurance. If you have concerns about whether your health insurance covers telemedicine services, you should contact your insurance provider directly to confirm coverage prior to your scheduled video visit.

For self-pay patients:

Telemedicine appointments will be billed at our rate of $79*.

Other in-clinic services you may require will be charged separately. Please see our self-pay pricing guide for more information.

Medicaid patients:

There are no charges for video visits for those who have Medicaid.

*Participation in self-pay pricing cannot be used in combination with commercial insurance benefits nor can it be provided to patients participating in Medicaid. Please note that some procedures are excluded from self-pay pricing. We reserve the right to change our pricing at any time, without prior notice.

If you’d like to schedule a video visit and your symptoms qualify for care via telemedicine, simply select your state and the desired appointment time. You’ll then be invited to complete your e-registration and make your payment. Your video visit with your FastMed practitioner will begin at the scheduled time. Simply follow the directions provided, making sure the electronic device you intend to use is equipped with a webcam for video calls, and that you have access to a working Internet connection. It’s best to conduct your video visit in a quiet, private space within your home, where you’re unlikely to be disturbed.

Depending on the reason for your video visit, you may be asked to check your weight or temperature beforehand. It’s also a good idea to write down any symptoms you’re experiencing—making note of their duration—as well as a list of questions you’d like to ask your FastMed provider.

Enjoy the convenience of high-quality urgent care at home. Schedule your video visit now.